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Director of Inbound Sales/Customer Service – Homecare Services
Location: Monsey, NY
Salary: $70K–$80K
A growing homecare agency providing services across multiple states is seeking an experienced Director of Inbound Sales to lead and manage incoming client inquiries and convert opportunities into new business. This role is ideal for a polished, professional sales leader who is comfortable speaking with families, understanding their needs, and guiding them through the homecare process.
The ideal candidate will have strong communication skills, excellent follow-up abilities, and the confidence to work with a diverse client base and internal team.
Responsibilities:
• Manage and oversee inbound leads generated from marketing and advertising campaigns
• Speak with potential clients and families to understand their homecare needs
• Guide prospects through the enrollment process and convert inquiries into clients
• Track sales activity, follow up on leads, and improve conversion rates
• Work closely with operations and care teams to ensure a smooth client experience
• Help develop processes to improve inbound sales performance
Qualifications:
• Strong sales, intake, or customer service experience required
• Excellent verbal and written communication skills
• Professional and polished with strong English communication skills
• Comfortable working with clients and coworkers from diverse backgrounds
• Strong organizational skills and ability to manage multiple leads at once
• Homecare, healthcare, or service-based sales experience is a plus
This is a great opportunity to join a growing homecare organization and play a key role in expanding services across multiple states.
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Controller at All-ways Forwarding
Chaim and I have known each other for several years now. Each time I deal with Poel he and his team impress me more and more. He is wise, compassionate, and a true friend. He knows business inside and out, and is a great communicator. He is the perfect consultant, recruiter, coordinator, and mentor for any organization, and an asset to any industry.
Performance coach for busy executives.
Chaim is a passionate, visionary leader who continually seeks to support his clients as well as his staff. While he is laser focused on growing his business, he makes sure to prioritize his people and give them the best professional experience possible.
If you’re looking to hire a leader for your organization, Poel Group will make sure that you are well cared for and that your needs are quickly and properly met. And if you seek job placement, there are no recruiters better at delivering quality opportunities.
Senior Software & Technology Strategist
Chaim has a great sense to manage relationships and look for people s needs in terms of offering a new position/opportunities and not offering unrealistic expectations. Chaim and his team are very effective researcher, conducting interviews in a very professional way.
They are very clear in their ideas and objectives with the people they are working with, demonstrating high level communication skills. Mr Desser is a trusted advisor and result-driven person. It is a pleasure work with him.
Partner/COO at Network Solutions IPA.
Poel Group aided me into acquiring my Senior Accountant position at Integra Partners IPA. They were the recruiters that interviewed me and recommended me for the position. They were very thorough in the assessment and research into my background and conducted themselves with exceptional professionalism. They are very detail-oriented and in tune with the industries they represent.
CFO at B&H Photo-VideoCFO
Chaim from Poel is a real expert in HR subjects. He has a clear and practical understanding of issues such as employer/employee relationships.
I find him great on both sides helping employers define the jobs and criteria as well as helping employees define their areas of strength and potential. This makes him and his team a great recruiter for companies that are targeting top-quality employees.
